What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I need to sign in every time I access JotForm?

    Asked by Fetishes on September 21, 2015 at 10:04 AM

    With my new computer I have to sign in every time I access Jot Form.  I check the box, which used to give me multiple sign ins before I had to do it again.  Not now.  Can't find a "Settings" area to see if there is something I can do from there.

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    JotForm Support

    Answered by ashwin_d on September 21, 2015 at 01:52 PM

    Hello Fetishes,

    With browser you are having this issue with? Are you using Firefox to access your JotForm account?

    It seems your browser is not storing the cookies. Can you please ensure that your Firefox browser is set to remember history of the pages you visit. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you are using any other browser.

    Thank you!