how can I edit the paypal payment information on account?

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    Asked on September 21, 2015 at 11:29 AM
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    Answered on September 21, 2015 at 04:08 PM

    Are you asking about editing payment information that was already submitted / paid through one of your forms?

    Editing of payment information on any submission that has already been made is not possible in our system, in order to prevent possible fraud. If a person has filled in their information and paid for one thing, we do not allow in our system for this information to be changed as if they had actually paid for something else, or as if somebody else has paid instead.

    Other fields on your form can be edited, only information collected through a payment tool is "frozen" and can't be edited later on. You can edit any other information which was not related to a payment by following our guide:

    How to Edit Submissions Made on Your Forms

    I hope this helps.