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  • Profile Image

    Customized Form Stuck at "Please Wait" when submitting

    Asked by _cardinal on September 21, 2015 at 11:31 AM

    Hey guys!

    http://plumpdesigns.com/samples/new.html

    I am still in the process of building this landing page for the client and can't get past the please wait.  I had to strip out most of the styling classes, due to wanting to do my own styling.  However, whenever I do this it gets stuck at "PLEASE WAIT".

    Could somebody point me back in track as to what I might be doing wrong?

    Thanks!

     

     

    <form class="jotform-form" action="https://submit.jotform.us/submit/52634456772159/" method="post" name="form_52634456772159" id="52634456772159" accept-charset="utf-8">

    <input type="hidden" name="formID" value="52634456772159" />

    <table cellpadding="0" cellspacing="0" style="width: 295px; height: 763px">

    <tr>

    <td style="height: 170px">&nbsp;</td>

    <td>&nbsp;</td>

    </tr>

    <tr>

    <td style="height: 46px">&nbsp;</td>

    <td><input type="text" class="form-dec validate[required]" data-type="input-textbox" id="input_3" name="q3_name3" size="25" value="" /></td>

    </tr>

    <tr>

    <td style="height: 46px">&nbsp;</td>

    <td><input type="text" class="form-dec validate[required]" data-type="input-textbox" id="input_5" name="q5_company" size="25" value="" /></td>

    </tr>

    <tr>

    <td style="height: 46px">&nbsp;</td>

    <td><input type="email" class="form-dec validate[required, Email]" id="input_6" name="q6_email" size="25" value="" /></td>

    </tr>

    <tr>

    <td style="height: 46px">&nbsp;</td>

    <td><input class="form-dec validate[required]" type="tel" name="q7_phone[area]" id="input_7_area" size="3"/>&nbsp;-<input class="form-dec validate[required]" type="tel" name="q7_phone[phone]" id="input_7_phone" size="8"/></td>

    </tr>

    <tr>

    <td style="height: 82px" colspan="2" class="httac"><button id="input_4" type="submit" class="form-submit-button form-submit-button-simple_green_apple">Enjoy Your Sweet Retreat</button></td>

    </tr>

    <tr>

    <td style="width: 80px; height: 329px">&nbsp;</td>

    <td>&nbsp;</td>

    </tr>

    </table>

    <li style="display:none">Should be Empty:<input type="text" name="website" value="" /></li><input type="hidden" id="simple_spc" name="simple_spc" value="52634456772159" /><script type="text/javascript">document.getElementById("si" + "mple" + "_spc").value = "52634456772159-52634456772159";</script>

    </form>

     

    Page URL:
    http://plumpdesigns.com/samples/new.html

    please wait customized stuck customized form
  • Profile Image
    JotForm Support

    Answered by Mike on September 21, 2015 at 04:49 PM

    It seems that 'form-line' class is required to be able to submit the form, please try to wrap your inputs in the following way.

    <span class="form-line"><input type="text" class="form-dec validate[required]" data-type="input-textbox" id="input_3" name="q3_name3" size="25" value="" /></span>

    Thank you.