What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Funkiness with files when managing forms/folders

    Asked by scaoffice on September 21, 2015 at 12:52 PM

    Hello JotForm,


    Just a heads up: There is funkiness in managing forms in folders. I just had a fright; moved my files to new folders and deleted them form their original homes, only to find they'd disappeared! Was able to restore them from the trash, so not a problem in the end. Just scared me!


    You guys are awesome!


    Denise Wills

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    JotForm Support

    Answered by Mike on September 21, 2015 at 04:58 PM

    Thank you for your kind words :)

    Your account and folders seem to be in a good standing. Let us know if you notice any further issues. We will be happy to help.