What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Your forms are now being used in spam emails. How do you plan on stopping this?

    Asked by Michael (Spacequad AntiSpam Services) on January 07, 2012 at 02:23 PM

    Our users have received several of these in their email inboxes.  If this continues to be a problem, we will place your domain on all the major blacklists.



    Spacequad AntiSpam Services




    Received: from node4.spacequad.com [] by node4.spacequad.com with ESMTP
      (SMTPD32-7.07) id AD5FF0612; Sat, 07 Jan 2012 11:05:51 -0500
    Received: from by node4.spacequad.com (Spacequad Internet Services - When reporting spam, please include this header and send reports in English, to abuse@spacequad.com.  All SPAM emails are automatically deleted and never delivered to user inboxes.  If you feel you emails have been unjustly deleted without cause, then contact us through our website at http://www.spacequad.net); Sat, 7 Jan 2012 11:05:51 -0500
    Received: from User (unknown [])
        by mail.joaopessoa.pb.gov.br (Postfix) with ESMTPA id 90D456C861;
        Sat,  7 Jan 2012 12:56:02 -0300 (BRT)
    From: "Admin"<andy.cairns1@btinternet.com>
    Subject: {Spam?} Update Your Account
    Date: Sat, 7 Jan 2012 21:26:16 +0530
    MIME-Version: 1.0
    Content-Type: text/html;
    Content-Transfer-Encoding: 7bit
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Mailer: Microsoft Outlook Express 6.00.2600.0000
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
    X-PMJP-MailScanner-ID: 90D456C861.AA347
    X-PMJP-MailScanner: Found to be clean
    X-PMJP-MailScanner-SpamCheck: spam, SpamAssassin (cached, escore=8.151,
        requerido 6, ALL_TRUSTED -1.00, BAYES_50 0.80,
    X-PMJP-MailScanner-SpamScore: ssssssss
    X-PMJP-MailScanner-From: andy.cairns1@btinternet.com
    X-Spam-Status: Yes
    X-Server: LogSat Software SMTP Server
    X-SF-RX-Return-Path: <andy.cairns1@btinternet.com>
    X-SF-HELO-Domain: mail.joaopessoa.pb.gov.br
    Message-Id: <201201071105816.SM01088@node4.spacequad.com>
    X-RCPT-TO: <support@spacequad.com>
    Status: U
    X-UIDL: 611028603

    <BODY bgcolor=#FFFFFF leftmargin=5 topmargin=5 rightmargin=5 bottommargin=5>
    <FONT size=2 color=#000000 face="Arial">
    Your mailbox has exceeded the storage limit which is 20 GB as set by your administrator,you are currently running on 20.9 GB,you may not be able to send or receive new mail until you re-validate your mailbox.To re-validate your mailbox please <A target="_blank" href="http://www.jotform.com/form/20061544337"><FONT color=#0000FF><B><U>CLICK </B></U></FONT></A><A target="_blank" href="http://" rel="nofollow noopener"><FONT color=#0000FF><B><U>HERE</B></U></FONT></A><B> </B></DIV>
    <br />--
    <br />Esta mensagem foi verificada pelo sistema de antivírus e
    <br /> acredita-se estar livre de perigo.

    Page URL:

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    JotForm Support

    Answered by liyam on January 07, 2012 at 02:41 PM

    Thank you for reporting.  The email did not come from our servers.  Although the URL of the form in the content does show that it is hosted here in JotForm.

    The form in the link you have provided has already been suspended.  Feel free to report to us forms hosted here in Jotform that are used for phishing / spamming as we have strict policies regarding these.


  • Profile Image
    JotForm Support

    Answered by liyam on January 07, 2012 at 02:46 PM

    In addition to this, we are very proactive about phishing in our site. All of the forms are reviewed by our bayesian phishing detecting system and 99% of phishing forms are suspended automatically without ever seeing a daylight. 

  • Profile Image

    Answered by Michael (Spacequad AntiSpam Services) on January 07, 2012 at 02:48 PM

    Please send us an email confirmation and how we can contact you directly instead of thru this forum for further reports.



  • Profile Image
    JotForm Support

    Answered by idarktech on January 07, 2012 at 06:33 PM

    Hi Michael,

    Thank you so much for asking. You can also contact us directly at jotformsupport[at]gmail[dot]com.

    Thanks for your cooperation with us.