Download All Uploads option not working

  • Profile Image
    OutpostCD
    Asked on September 21, 2015 at 04:10 PM

    Hello JotForm,

    I have a problem ... over 1100 submission with images that I need quickly to download...so... I click the download button to download them all together... but nothing happens...

     

    please help!

     

    Warmly

    Sergio

  • Profile Image
    Mike
    Answered on September 21, 2015 at 06:51 PM

    Thank you for contacting us.

    I was able to reproduce the issue with 'Download All Uploads' option on your form. A bug report ticket has been sent to our Developers Team.

    In the meantime, we would like to suggest downloading files using a browser extension. Please follow the next guide.

    Downloading File Uploads in the form using DownThemAll Mozilla Firefox Extension

  • Profile Image
    alp_deniz
    Answered on September 22, 2015 at 10:49 AM

    Hello,

    Unfortunately, downloading all of the files at once is not practically possible in submissions page since files are dynamically prepared. Please download them in accordance with the limits by filtering your submissions via date-range, or through browser extension as my colleague suggested.

    Kind regards