What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Download All Uploads option not working

    Asked by OutpostCD on September 21, 2015 at 04:10 PM

    Hello JotForm,

    I have a problem ... over 1100 submission with images that I need quickly to download...so... I click the download button to download them all together... but nothing happens...

     

    please help!

     

    Warmly

    Sergio

    download all uploads download all files
  • Profile Image
    JotForm Support

    Answered by Mike on September 21, 2015 at 06:51 PM

    Thank you for contacting us.

    I was able to reproduce the issue with 'Download All Uploads' option on your form. A bug report ticket has been sent to our Developers Team.

    In the meantime, we would like to suggest downloading files using a browser extension. Please follow the next guide.

    Downloading File Uploads in the form using DownThemAll Mozilla Firefox Extension

  • Profile Image
    JotForm Support

    Answered by alp_deniz on September 22, 2015 at 10:49 AM

    Hello,

    Unfortunately, downloading all of the files at once is not practically possible in submissions page since files are dynamically prepared. Please download them in accordance with the limits by filtering your submissions via date-range, or through browser extension as my colleague suggested.

    Kind regards