My account got suspended (2nd time)

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    Asked on January 07, 2012 at 08:05 PM

    My original account got suspended for "phishing" and I made a new one last night, and it got suspended 10 minutes ago.....


    My form is to collect payments from customers for game server orders. The form requires them to enter their email address and create a password for their billing account....

    I don't understand why my account gets suspended for that.



  • Profile Image
    Answered on January 07, 2012 at 10:12 PM


    I have now re-activated your account and white listed your new forms to ensure that the suspension of your account wouldn't happen again. Apologies for the inconvenience.

    Please feel free to contact us if you have further questions. Our team will be more than happy to help you. Thank you for using JotForm and have a great day!