Why can't I access a form that another user has shared with me??

  • WeWorkMidMarket
    Asked on September 21, 2015 at 6:11 PM

    Another user shared a form with me but I cannot access it from my account. 

  • Charlie
    Replied on September 22, 2015 at 2:10 AM

    Hi,

    The user who wants to share his/her forms to you should add you as a sub account user to their account. Please do share this guide to him/her, http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User, this is the guide on how to add users as sub accounts when sharing forms.

    Do let us know if that works.