What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will the person that submitted the form need to submit it again once the administrator has upgrade the account?

    Asked by woolebull on September 21, 2015 at 06:46 PM
    Will the person that submitted the form need to submit it again once the administrator has upgrade the account?
    users resubmit resubmit form form over quota usage limit
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    JotForm Support

    Answered by KadeJM on September 21, 2015 at 06:53 PM

    Yes, if a form is over quota then the form would not receive any more submissions until the account has been re-enabled via upgrade or monthly reset to receive more submissions.

    Any received during that time would not arrive and would need to be resubmitted as we do not track those since they do not count.