- pauljones9005Asked on September 22, 2015 at 03:11 AM
I recently changed email providers to google apps, after switching one of my emails accounts stopped receiving email forms from jotform submissions. The email address not receiving forms is firstname.lastname@example.org, other email accounts on the same domain are receiving forms.
- SammyAnswered on September 22, 2015 at 08:19 AM
Your email had been placed in the bounce list as a result of the SMTP authentication failing.
If you are using it as a sender email kindly ensure SMTP authentication is enabled in your mail server.
I have removed it from the bounce list, kindly test your form to check if the emails are being delivered.