What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Showing i have new submissions but when i view there is nothing displayed

    Asked by TTISupport on September 22, 2015 at 08:43 AM


    We have forms that people fill in on our website then they get sent to JotForm. It says we have two available but when i click on view forms there is nothing.

    Our username should be under tticanada or ttisupport.





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    JotForm Support

    Answered by EltonCris on September 22, 2015 at 11:07 AM

    Hello Ash,

    Our apologies for the confusion. It seems the number of submissions shown on your form was cached and failed to update but it should be gone by now. The correct count is 0 submission or none.

    Thanks and apologies for the inconveniences caused.