Showing i have new submissions but when i view there is nothing displayed

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    Asked on September 22, 2015 at 08:43 AM


    We have forms that people fill in on our website then they get sent to JotForm. It says we have two available but when i click on view forms there is nothing.

    Our username should be under tticanada or ttisupport.





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    Answered on September 22, 2015 at 11:07 AM

    Hello Ash,

    Our apologies for the confusion. It seems the number of submissions shown on your form was cached and failed to update but it should be gone by now. The correct count is 0 submission or none.

    Thanks and apologies for the inconveniences caused.