What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Images in my form is not showing

    Asked by ayushku on September 22, 2015 at 09:45 AM

    I have created 3-4 survey link and it was working fine, but suddenly today I can see, no ne of the link has image in it.. I mean its not showing any pics

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    JotForm Support

    Answered by Charlie on September 22, 2015 at 11:50 AM


    I'm checking your forms and the images seems to be working as expected

    Here's one of the forms I viewed


    May I know if the form is embedded on a website, perhaps?

    We'll wait for your response.

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    Answered by ayushku on September 25, 2015 at 04:14 AM



    Even Back ground theme also stopped working now..I have uploaded few pictures after downloading from website.. But now there is no image available..

    CAn you call me at 08904292049 whnever you come online

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    JotForm Support

    Answered by Jan on September 25, 2015 at 07:44 AM

    Unfortunately, we don't have a phone support. I checked your form and I saw all the images are showing properly, that includes the header and the background image.

    Can you please try another browser and see if it works. Let us know if it is still the same. Thank you.