Why are making it so difficult to cancel?

  • Profile Image
    ptn0301
    Asked on September 22, 2015 at 10:12 AM

    Why are making it so difficult to cancel?

     

    Please cancel my subscription.

     

    I did this over a month ago but you have taken money off my card AGAIN!

     

    I am not happy.

     

    PLEASE CANCEL.

     

    Regards

     

    Paul

  • Profile Image
    david
    Answered on September 22, 2015 at 12:21 PM

    Hi,

    I have cancelled your subscription and refunded your most recent payment.  If there is anything else we can assist you with, let us know and we will be happy to help.  My apologies for any frustration this has caused.