What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are making it so difficult to cancel?

    Asked by ptn0301 on September 22, 2015 at 10:12 AM

    Why are making it so difficult to cancel?

     

    Please cancel my subscription.

     

    I did this over a month ago but you have taken money off my card AGAIN!

     

    I am not happy.

     

    PLEASE CANCEL.

     

    Regards

     

    Paul

    card a
  • Profile Image
    JotForm Support

    Answered by david on September 22, 2015 at 12:21 PM

    Hi,

    I have cancelled your subscription and refunded your most recent payment.  If there is anything else we can assist you with, let us know and we will be happy to help.  My apologies for any frustration this has caused.