What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why My Form is Disabled?

    Asked by Arivunambi on September 22, 2015 at 10:45 AM

    HI,

    I have created two forms in my account. Both were working fine till yesterday. But suddenly both the forms are disabled today.In my preference both are enabled and i have made only one submission on it. I created for educational purpose and its very urgent. please help me out 

    Screenshot
    two forms my account and forms are disabled
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    JotForm Support

    Answered by mert on September 22, 2015 at 11:31 AM

    Hi,

    The form called "TRAFFIC ACCIDENT REPORT" is a login form and on JotForm, it is not allowed to use login forms for security purposes. That's why, your account is disabled.

    I've deleted the form and activate your account. You should be fine from now on; but if you create another login form, unfortunately, your account is going to disabled again.

     

    For further assistance, always feel free to contact with us.

    Thanks for your understanding.