What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is Jotform HIPAA or PCI compliant?

    Asked by Axel on September 22, 2015 at 11:03 AM
    How secure is it? (PCI or HIPPA?)
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    JotForm Support

    Answered by Mike_G on September 22, 2015 at 11:56 AM

    Please check the link to find out more information on the HIPAA compliance topic:


    With regards to PCI compliance, 


    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team. 

    Our payment integration API's are provided by PCI compliant services, which means that we do not process the information, it is transferred securely according to a set of standards by the payment service to their servers. Some of the APIs uses methods to collect and encrypt the information. The information is not logged into our servers. Even from our back-end access - we have no access to Credit Card information submitted. Our APIs transfer the compliance to these services through the API call.

    I hope this helps. Thank you.

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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 08:57 AM

    JotForm is PCI DSS compliant. We have PCI Service Provider Level 2 certificate.