What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will my files transfer to dropbox if i run out of space

    Asked by treasureonthewall on September 22, 2015 at 12:03 PM
    dropbox
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    JotForm Support

    Answered by Charlie on September 22, 2015 at 01:12 PM

    Hi,

    When you integrate Dropbox or other file sharing and storage services to your form, it will create a PDF submission and upload it to your Dropbox account together with the uploaded files. However, it will still continue to upload the files in your JotForm account.

    When you reach your JotForm upload storage space, the forms will temporarily be disabled, which means you won't be able to continue receiving submissions, you need to either upgrade to a higher plan OR delete submissions with file attachments on them to free up your space and to make your forms accessible again.

    The purpose of the integrations to file sharing and storage services is that it will allow you to create real-time backup of your submissions and file uploads.

    I hope that helps. Do let us know if you need more information on this.