What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are disabled?

    Asked by yamahapromos on September 22, 2015 at 12:41 PM
    My forms were working and now say "disabled"
    and will not show up using embed javascript or directly from URL
    My Forms and OR
  • Profile Image
    JotForm Support

    Answered by Charlie on September 22, 2015 at 02:00 PM

    Apologies for the inconvenience.

    I've checked your account and the forms, it seems like the antiphishing system incorrectly flagged your forms and autosuspended your account, this usually happens when the form is using a different language like Arabic, Portuguese, French and the likes, unfortunately, the system is still currently being improved to scan forms written in a non-English text.

    If you want to add a translation to your form fields and avoid being autosuspended, I would advise following this guide to make your form multilingual: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual.

     

    For the other concern that you have regarding the embed Javascript, I went ahead and opened a separate thread for it, for us to better assist you, please refer to this link: http://www.jotform.com/answers/668056. We will address it shortly.

    Thank you.