What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account suspended?

    Asked by Christian  on September 22, 2015 at 12:42 PM

    please see attachement. I cleaned my cache also yesterday which i do every week. 

    Page URL:

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    JotForm Support

    Answered by ashwin_d on September 22, 2015 at 01:51 PM

    Hello Christian,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if there is any trouble.

    I would suggest you to build your form in English language and then take advantage of our "Languages" feature to translate your form to any desired language. The following guide should help you:  http://www.jotform.com/help/298-How-to-make-your-forms-multilingual 

    Thank you!

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    Answered by Christian  on September 23, 2015 at 02:47 PM
    well received and understood. thx.
    Christian Payen
    France: 04-93-78-09-55
    Europe: 00-33-4-93-78-09-55
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    English: Photo Restoration
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    Français: Restauration de Photos
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