What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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May we know the website to where it is embedded?
It's possible that there's a script conflict between the resources of your website and of the form. I would advise using the iFrame embed code instead. Using the iFrame would prevent any external scripts to conflict with the form's functionality.
We'll wait for your response.