What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I change the credit card you have on file for auto renewal?

    Asked by eileen on January 09, 2012 at 12:06 AM
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    Answered by allanftd on January 09, 2012 at 03:03 AM

    Hi Eileen,

    For verification purposes, may we ask for your JotForm username? Are you paying your JotForm subscription through your Paypal or through our credit card processor Plimus?

    We'll await your response so that we can further assist you.

    Thanks!