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    The new pricing structure is different than mentioned in this article.

    Asked by MVKMVK on September 22, 2015 at 08:00 PM

    The new pricing structure is different than mentioned in this article. It is now 2,000 emails for free, then $9.95per month up to 25k and a per email charge after that. The fact that I have to pay for the form, then pay for the function has now eliminated JotForm from our Third Party Programs list. I should not have to pay extra in order to have a form submit the senders's email address as the user submitting the form. Poor form, Jot Form. You're losing business, unfortunately. Instead of upgrading I am now seeking another software provider. SUPER disappointed here. I love this product. I guess I'll have to manually change things over until our business needs require we find a different form provider. Super lame. I wish you guys could work this out so we could stay with you.



    This is a re-post of a comment on Set Email Field as the Sender Email Address for Notification Email with Mandrill

    Emails JotForm form submit product
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    Answered by Sammy on September 23, 2015 at 03:45 AM

    It appears you are referring to the mandrill pricing on the emails being sent, we are in now way affiliated with mandrill on the pricing.

    At jotform we do not charge for sending emails using our forms check out our pricing page for details on our pricing structure

    We usually offer mandrill as a workaround to sending emails using yahoo addresses.

    You can choose not to use mandrill to send your email notifications by using options such as custom SMTP, Gmail or our default sender addresses.

    Apologies for any confusion that has arose from the provided guide, please let us know how we can assist further.

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    Answered by MVKMVK on September 23, 2015 at 03:47 AM
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    Answered by

    Sammy


    It appears you are referring to the mandrill pricing on the emails being sent, we are in now way affiliated with mandrill on the pricing.
    At jotform we do not charge for sending emails using our forms check out our pricing page for details on our pricing structure
    We usually offer mandrill as a workaround to sending emails using yahoo addresses.
    You can choose not to use mandrill to send your email notifications by using options such as custom SMTP, Gmail or our default sender addresses.
    Apologies for any confusion that has arose from the provided guide, please let us know how we can assist further.



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