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    Conditions not working properly

    Asked by r2tho on September 23, 2015 at 01:53 AM

    I have created a form with with using some Conditions Wizard as below:


    Example: If Choose Payment method is equal to "Credit Card" Show " PAY WITH CREDI CARD OR PAY PAL"

    Some time it show out the correct function ... see attachment 1:


    Sometimes it doesn't show what i want.. see attachment 2:

    may you help me to solve the problem?

    Here is the website of my form


    Page URL:

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    JotForm Support

    Answered by Chriistian on September 23, 2015 at 05:51 AM



    I accessed the site you provided and I was able to see replicate the issue. The conditions are not working properly on your site but when I tried to access the direct link of the form - http://www.jotformpro.com/form/52603132963956 and noticed that the condition is working fine. Please try to embed your form using the iFrame embed method and see if it will work. To get the iFrame code of your form, just follow the instruction provided in this article: Getting the Form iFrame Code.


    Do let us know if you need further assistance.