What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Uploading a file with Chrome fails?

    Asked by newaginternational on January 09, 2012 at 06:03 AM
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    Answered by fxr on January 09, 2012 at 07:03 AM

    I have just done a test submission on your form 'Call for Papers' with a 2.2mb jpeg file on Chrome with no issues.

    I am not aware of any bug or problem which broadly affects file uploads on Chrome.

     

    Is the user that is reporting failing uploads on Chrome able to give any more specifics as to whats happening? e.g is it happening continuously? what file type/size is he/she trying to upload? etc

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    Answered by newaginternational on January 09, 2012 at 11:26 AM

    Thanks for you prompt reply and test.  It seems to be working fine now.  Thanks for your help!