JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and your subscription was successfully cancelled. Since you have already paid until October 16th, 2015, your account will remain Bronze until that time. Your account will then be automatically downgrade back to a Free one and you will no longer be billed.
If you have any further questions, let us know and we will be happy to help.