Suspended Account: Do You speak Turkish

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    özgür özalp 
    Asked on September 23, 2015 at 10:40 AM

    hesabım askıya alınmış neden bu kaçıncı hesab neden böyle oluyor. 

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    Boris
    Answered on September 23, 2015 at 01:09 PM

    I do not speak Turkish, but I will be answering you in English.

    Your form was automatically suspended by our Phishing Detector tool. This tool scans the forms on JotForm for any activities that are violating our terms, and suspends such accounts.

    Unfortunately, this tool does not yet recognize and understand words in Turkish, Arabian, or French. For this reason, we really recommend creating your forms in English, and then making your form multilingual by translating it into your local language:

    How to make your forms multilingual

    This way, your forms will be in English for our automatic tools to correctly scan them, while your users will be able to see your forms in your local language. You can read more in this post by our manager.

    I have activated your account manually for now, by we recommend that you make these changes and make your form multilingual, so that your account doesn't get suspended again by our Phishing Detector tool.

    Please make these changes, and let us know if you need any further clarifications or assistance. Thank you.