What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Suspended Account: Do You speak Turkish

    Asked by özgür özalp  on September 23, 2015 at 10:40 AM

    hesabım askıya alınmış neden bu kaçıncı hesab neden böyle oluyor. 

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    turkish
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    JotForm Support

    Answered by Boris on September 23, 2015 at 01:09 PM

    I do not speak Turkish, but I will be answering you in English.

    Your form was automatically suspended by our Phishing Detector tool. This tool scans the forms on JotForm for any activities that are violating our terms, and suspends such accounts.

    Unfortunately, this tool does not yet recognize and understand words in Turkish, Arabian, or French. For this reason, we really recommend creating your forms in English, and then making your form multilingual by translating it into your local language:

    How to make your forms multilingual

    This way, your forms will be in English for our automatic tools to correctly scan them, while your users will be able to see your forms in your local language. You can read more in this post by our manager.

    I have activated your account manually for now, by we recommend that you make these changes and make your form multilingual, so that your account doesn't get suspended again by our Phishing Detector tool.

    Please make these changes, and let us know if you need any further clarifications or assistance. Thank you.