What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform not working again

    Asked by crockpot on January 09, 2012 at 09:13 AM

    We're getting the same "temporarily unavailable - high traffic volume" message that has occurred now on several occasions.

    Please give ETA for when Jotform will be working again.

    And I have tried jotform.com, jotform.net etc, but NOTHING is working

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    Answered by George on January 09, 2012 at 09:23 AM

    Same problem here.

    Any idea when this will be up and running again?

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    Answered by crockpot on January 09, 2012 at 09:32 AM

    Come on, please, Jotform, surely you have 24 hour technicians to sort out major issues! This is costing us in lost revenue every minute that it goes on. You offer a premium service, for which we're very happy to pay, but if the system is going to go wrong frequently, we just can't afford to keep on using it. Not a threat - just reality.

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    Chief Technology Officer

    Answered by eee on January 09, 2012 at 09:34 AM

    Hi,

    According to our monitors, we had detected 10 mins down time on one of our servers, 

    Problem is fixed and everything is stable now,

    Kindest Regards,

    Ertuğrul.

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    Answered by crockpot on January 09, 2012 at 09:50 AM

    No. 14.50 GMT and I have tried form again on 2 different machines. Both come back with the temporarily unavailable note.

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    Chief Technology Officer

    Answered by eee on January 09, 2012 at 09:54 AM

    Hey,

    Could you please send me a screenshot of the problem ?

    Regards,

    Ertuğrul.

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    Answered by crockpot on January 09, 2012 at 10:11 AM

    just posted a screenshot into last post, but not sure if you have it. Do I need to email it?

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    Chief Technology Officer

    Answered by eee on January 09, 2012 at 10:18 AM

    Sorry we didn't get it,

    Could you please send it to my own email address ?

    Regards,

    Ertuğrul.

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    Answered by crockpot on January 09, 2012 at 10:22 AM

    Just sent it. Thanks