What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is this possible to delete a theme from My Themes?

    Asked by realestatecoach on September 23, 2015 at 06:30 PM
    I'll attach it here if that helps.  I called the Themes "Beautiful Home"   There also does not appear to be any way to "Delete" the bad themes.  Is there a way on my end?
  • Profile Image
    JotForm Support

    Answered by Mike on September 23, 2015 at 06:43 PM

    It seems to be not possible to delete a theme at the moment. This issue has been escalated to our Development Team for consideration now.

    There is no ETA for when it will be fixed, but we will let you know once we have any updates.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 24, 2015 at 04:32 AM

    We have opened a ticket. Please let us know which theme you need to be deleted and our support team will delete them for you for now.

  • Profile Image

    Answered by realestatecoach on September 24, 2015 at 08:47 AM
    Both of the ones I created the picture would not upload. So neither is of
    use at this time. So I would say both for now. Until picture upload error
    is repaired
    Thank you
    Brett
    ...
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    JotForm Support

    Answered by Charlie on September 24, 2015 at 12:13 PM

    Thank you for the confirmation. We will forward this request to the team in charge with the "Themes" section and have those themes remove.

    We will update you on this thread when this has been done.

     

  • Profile Image

    Answered by realestatecoach on September 24, 2015 at 01:47 PM
    Ok Thank you
    Is there any updates on the picture upload problems?
    ...
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    JotForm Support

    Answered by Charlie on September 24, 2015 at 02:53 PM

    Regarding the picture upload problems, I believe it is being taken care of specifically on this thread: http://www.jotform.com/answers/668944. You will receive updates directly on that link.

    Thank you for your understanding.

     

  • Profile Image
    JotForm Support

    Answered by Charlie on September 24, 2015 at 03:04 PM

    I have deleted the Themes "Beautiful Home" and "Beautiful Home Background" in your account.

    You can check your "My Themes" section to verify if they are still there.

    Should you need any assistance again, please do let us know here in the forum.

    Thank you.

  • Profile Image

    Answered by realestatecoach on September 25, 2015 at 05:47 PM
    It looks like the photo upload is still not yet working in "My Themes" I
    was able to verify the old ones were removed. Also the only place that
    allows the upload appears to be the public view only. Private mode has no
    optoins
    Thanks,
    Brett
    ...
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    JotForm Support

    Answered by Mike on September 25, 2015 at 06:38 PM

    I have updated related thread, please follow the next link.

    http://www.jotform.com/answers/668944

    Thank you.

  • Profile Image

    Answered by realestatecoach on September 25, 2015 at 06:47 PM
    Actually I think the issue was the photo was too large in size. I did a
    screen shot and that uploaded. But I can't seem to get the theme to apply
    to my Clone form for a test
    ...
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    JotForm Support

    Answered by jonathan on September 25, 2015 at 07:30 PM

    Please click on this link http://www.jotform.com/answers/668944 or copy it on your browser to open the discussion thread. You can post your follow-up and update message there instead.

    I just checked and can see my colleague had already updated the thread with respnse.

    Thank you.