What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is displaying as unavailable

    Asked by metropolitanpress on September 23, 2015 at 07:26 PM

    My form (http://www.jotform.us/form/50466953868168) is showing as unavailable and I don't know why. I can't figure out any reason it would have gone down. I am still able to access the form on my dashboard and view submissions, but I cannot get to it using the link and of course it's then not displaying on my site. I checked payment and account settings and can't seem to figure this one out. Help?

    Page URL:
    http://www.jotform.us/form/50466953868168

    unavailable not available form is disabled disable expiration
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    Answered by metropolitanpress on September 23, 2015 at 07:28 PM

    JUST KIDDING. As soon as I said that, I realized there was in fact an end date on the form. My bad. Sorry!

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    JotForm Support

    Answered by Jan on September 24, 2015 at 06:19 AM

    I checked your form and it is still unavailable. I found out that the form is currently disabled. Did you disable the form on purpose? Here's a guide on how to enable the form, if you need one.

    If there are no more issues then you can just ignore this message. Let us know if you need any help. Thank you.