What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I edit the " Free email accounts are not allowed" message?

    Asked by jnixon3 on September 23, 2015 at 11:29 PM

    We just disabled free emails in two of our forms, but we'd like to edit the warning message to something like "business emails only". The specific error message is not listed in "Edit Form Warnings". Will the option be added or is there a work around?

    free email free email error not allowed message
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    JotForm Support

    Answered by Welvin on September 24, 2015 at 08:27 AM

    You're right, the error message is not in the form warning settings. I have now forwarded this thread to our developers. If there are updates, you should know it here.

    Thank you for letting us know.