What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    jotform won't upload because it says my one page form cannot be bigger that 10224 kb

    Asked by shawn stanghellini  on September 24, 2015 at 04:35 AM
    Page URL:

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    Answered by kingkest on September 24, 2015 at 08:16 AM

    It sounds like you need to raise your upload file size. If you go in to properties on the upload widget then look for max file size and increase it to what you feel it needs. Take note that 1024kb is 1 MB so be mindful of your max upload capacity.

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    JotForm Support

    Answered by david on September 24, 2015 at 11:52 AM

    Here is a bit more in depth guide on file upload size limits:


    You can also change the file types your users can upload:


    If you have any further questions, let us know and we will be happy to help.

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    Answered by shawn stanghellini  on September 25, 2015 at 05:47 AM
    Thank you for your time, but I do not have an options but to change size.
    I put the link below. This form is for an online nursing program American
    Sentinel University
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    Answered by Sammy on September 25, 2015 at 06:33 AM

    In your form select the upload button then click on the max size icon to set the maximum size allowed for an uploaded file.


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    Answered by shawn stanghellini  on September 25, 2015 at 07:47 AM
    Hi Sammy and thank you for the follow up. I don't know if you can access
    the link that I attached in the previous email, but on the screen I have I
    do not have access to any of those tools,
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    Answered by Sammy on September 25, 2015 at 10:14 AM

    Hello Shawn,

    I did manage to access the link you proved and the file upload does have a limit of 1024KB.

    To be able to access the tools provided in the screenshot you will need to access the form editor by login in to the account of the form the setting a new value for the maximum upload size.

    I can see that the account belongs to an email address of


    username: AmericanSentinelUniversity

    If you are the manager of the account you can login and edit the upload size or contact the person who has access to the account so that they can make the change.