What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Design and Themes Modules ne fonctionnent pas

    Asked by Sébastien // TRENTOTTO on September 24, 2015 at 08:48 AM




    Je souhaite utiliser les outils de design et thèmes afin de personnaliser des formulaires. Mais je rencontre des problemes.

    Lorsque je suis sur unformulaire et que je clique sur DESIGN ou THEMES, une fenetre s'ouvre mais pas avec le bon formulaire. C'est resté "coincé" sur un formulaire précédent que j'avais tenté de custumizer.

    La fonction BAck to formulaire ne fonctionne pas non et l'autre jour c'était la fonction enregistrement qui ne fonctionnait pas

    Donc je ne peux pas modifier ni enregistrer un formulaire.

    Pouvez vous 'aider ?



    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on September 24, 2015 at 12:07 PM


    When you made your post, you were not logged in to your account.  You may have been logged out by your browser or something of that nature.  The form could be loaded but when you try to access the Designer or themes, it cannot load the form from your account since you are not fully logged in.

    Try logging out, clearing your browsers cache/cookies, then logging back in.  After that, try the designer and themes.  They should work.  I checked a few forms in both and they both worked on my end.