Unable to save my themes

  • brewpublik
    Asked on September 24, 2015 at 11:33 AM
    I cannot save my custom themes, either :(.
  • Ben
    Replied on September 24, 2015 at 11:35 AM

    Can you please tell us what is the form and as mentioned on the other thread, please do note that you will not be able to save the theme from a form that already has some theme applied to it, but we will be able to see if this is the case, once you share the URL to the form with us.

  • glitterstarz10
    Replied on October 7, 2015 at 11:19 AM

    I am having the same exact problem.  Tried in multiple browsers with no success.  The [Save Theme] button does absolutely nothing.

    http://form.jotformpro.com/form/52784701221955?

  • Ben
    Replied on October 7, 2015 at 12:41 PM

    I see that you have posted on one more thread in regards to this as well, so I have moved your question to your own thread that you can find here: http://www.jotform.com/answers/677998

    My suggestion is to always open your own threads instead and if needed, to reference the other threads, which allows us to have all details in one place.

    We will be replaying back to you on the thread mentioned above - I will update the second thread in regards to this as well so that the new thread (http://www.jotform.com/answers/677998) is easy to locate.