What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my account say "0 of 100 used" for secure SSL submissions, given that I have a free account? (Shouldn't it say "0 of 10 used"?)

    Asked by ericbond on September 24, 2015 at 12:09 PM

    Pricing says 10 SSL secure submissions per month:



    Account says I have 100 secure SSL submissions (see screenshot).

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    JotForm Support

    Answered by david on September 24, 2015 at 02:41 PM


    We recently changed our default embed codes to use SSL submissions.  Due to this change, we increased our limits for SSL submissions to match the Free submissions allowed, since there is no choice but to use SSL now.  We have not yet updated the pricing page but all Free accounts now receive 100 SSL submissions.

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    Answered by amazedonations on September 24, 2015 at 08:30 PM

    I had a similar question. Is this 100SSL submissions also per month?



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    JotForm Support

    Answered by ashwin_d on September 25, 2015 at 01:08 AM

    Hello amazedonations,

    That that is correct. Free accounts can now receive up to 100 SSL submissions per month. 

    Thank you!