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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sending a transaction identifier via JF to authorize.net

    Asked by Spertus on September 24, 2015 at 01:19 PM

    We're working on transitioning from credit card info collection to your authorize.net widget in our forms.

    The problem we're facing with it is that there's no identifying information about the transaction being sent to authorize.net. Because of this the finance dept can't match up payments to form submissions. Is it possible to send either a single identification number to Authorize.net, or use a token from elsewhere in the form to identify it?

    identifier transaction Via a
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    JotForm Support

    Answered by Kiran on September 24, 2015 at 03:59 PM

    I understand that you want to send an identifier from JotForm to Authorize.Net to identify the payment from Authorize.Net. You can have Unique ID widget or a text field as your Invoice number field or you may have customer email address on the form can be forwarded to Authorize.Net. 

     

    Hope this information helps!

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    JotForm Support

    Answered by Kiran on September 24, 2015 at 04:04 PM

    The options can be selected from the properties of the payment field. These options will be shown when the related fields are available on the form.

    Let us know if you need any further assistance. We will be happy to help.

    Thanks!

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    Answered by Spertus on September 24, 2015 at 04:19 PM

    Awesome! Thanks so much! That's exactly what we need.

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    JotForm Support

    Answered by Kiran on September 24, 2015 at 05:27 PM

    You are welcome. Glad to see that the information helped. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!