What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I cancel this account?

    Asked by peahof on September 24, 2015 at 01:19 PM

    I have an annual account already...Not sure why I signed up for a monthly account...but it is not needed...

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    JotForm Support

    Answered by david on September 24, 2015 at 03:43 PM


    It looks like you have a PayPal based subscription.  These must be cancelled manually by our staff, which is does once a week or you can cancel it your self from your PayPal account.  Here is our guide on how to do so:


    If you have any further questions let us know and we will be happy to help.