How can I cancel this account?

I have an annual account already...Not sure why I signed up for a monthly account...but it is not needed...

Hi,

It looks like you have a PayPal based subscription.  These must be cancelled manually by our staff, which is does once a week or you can cancel it your self from your PayPal account.  Here is our guide on how to do so:

https://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription

If you have any further questions let us know and we will be happy to help.