Secure form submissions

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    Jim Adams
    Asked on September 24, 2015 at 02:15 PM

    We are wanting to design forms for healthcare.  When the patient fills out the form and it gets emailed, the confidential data is vulnerable.  How can we secure the form submission?



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    Answered on September 24, 2015 at 04:21 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 



    If you are trying to create a HIPAA compliant form, here is our guide on how to do so:

    You would indeed need to remove the sensitive data from the autoresponder email.  Here is a bit more information on how to edit your autoresponder:

    If you have any further questions, let us know and we will be happy to help.

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    Answered on April 13, 2018 at 10:03 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 04:13 AM

    Update: HIPAA is available for the Silver plan as well.