What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am not getting notified when applications are being submitted

    Asked by Jennifer on September 24, 2015 at 02:37 PM

    I am not getting notified when applications are being submitted

    and how can people pay for the application?
    not getting notified
  • Profile Image
    JotForm Support

    Answered by Welvin on September 24, 2015 at 04:41 PM

    Hi Jennifer,

    That is because your notification email is not properly configured. Your sender email is not set and your email address is missing in the recipient settings. I've fixed it for you:

    Please test the form again and let us know if the problem persists.

    Your second question will be answered in this thread: https://www.jotform.com/answers/669717

    Thanks