field isn't showing on email that forwards

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    JennRistau
    Asked on September 24, 2015 at 03:44 PM

    the Last field "addition notes"  on our iSqFT form   See below.  It only shows if we download the PDF.  These emails are being forwarded onto people....seeing that part, which is crucial needs to be on the main part of the email....help!

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    Shadae
    Answered on September 24, 2015 at 05:25 PM

    Hi JennRistau,

    I do apologize for the issue that you are experiencing with your email notification.

    After reviewing your email notification, I am seeing that the missing field was not added to your email notification, as such the information was not included:

    You would need to add the tag for the field from the form field box.

    You can also create a new email notification, which will include the tag for all your fields and make any necessary edits to the new notification email. Once that is done you can delete the current notification.

    I hope this helps, please inform us if you need further assistance.