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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Only Text Fields get emailed to me

    Asked by shonacre on September 27, 2010 at 02:51 AM

    Hi,

    I would like a selection to opt-in to my newsletter - all I need is the options yes or no. However I have tried the Radio Buttons, Drop-Down list and Check-box and all three don't show up as answers on the form when I receive it. The only selections that show are the text-box or text-field ones.

    I have also has this issue with another one of my forms using the star-rating, the question simply doesn't show within my email.

    I look forward to your assistance,

    Thanks,

    Shona

  • Profile Image

    Answered by shonacre on September 27, 2010 at 03:13 AM

    Answer: The field wasn't being automatically added to the Email Notifications options. I used Email Notifications and added it to the table. :)

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 28, 2010 at 09:11 AM

    Another possible solution is to delete that email notification and re-create it. There was a problem with the flag that keeps track if the email body is changed or not. That's why some of the emails stopped updating with changes on the forms.

  • Profile Image

    Answered by shonacre on September 28, 2010 at 08:29 PM

    Thanks aytekin! Good to know.

    I'll try that and so how it goes.

    Much appreciated,

    Shona

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 29, 2010 at 07:42 AM

    No problem. My pleasure.