What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get a Whoops your file can not be found error message when I try and open my forms on an ipad

    Asked by Rob on September 24, 2015 at 05:02 PM

    I can edit my forms, log on to the site on a computer but the forms I have set up on my iPad will not open and I get an error message that they cannot be found....



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    Answered by victor on September 24, 2015 at 05:57 PM


    Could you please verify the URL of your form. The URL of the form is structured like:


    I have searched and the user gconsted does not exist in our records.