I get a Whoops your file can not be found error message when I try and open my forms on an ipad

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    Rob
    Asked on September 24, 2015 at 05:02 PM

    I can edit my forms, log on to the site on a computer but the forms I have set up on my iPad will not open and I get an error message that they cannot be found....

     

     

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    victor
    Answered on September 24, 2015 at 05:57 PM

    Hello,

    Could you please verify the URL of your form. The URL of the form is structured like:

    http://www.jotform.us/{username}/{form}

    I have searched and the user gconsted does not exist in our records.

    Regards