What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I test for PayPal SH-256 compliance

    Asked by Henri  on September 24, 2015 at 05:19 PM

    My client uses JotForm to submit donations via PayPal on their website and I am being asked to make sure they are compliant before Sept 30, 2015 when SH-256 is being initialized. 

    I know that the PayPal sandbox is now SH-256 compliant. 

    Please advise.



    Henri Rainaud


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    JotForm Support

    Answered by BDAVID on September 24, 2015 at 06:28 PM

    Our servers are already updated with the latest security certificates that are using SHA-256 algorithm. This changes that are to be implemented by PayPal will not affect JotForm's integrations, so you do not have to be concerned. Your PayPal-integrated forms should work normally as expected.

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    Answered by Henri Rainaud  on September 25, 2015 at 11:45 AM

    My client is insisting that I test in the PayPal sandbox.  Any special considerations I need as far as JotForm to accomplish this test?




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    Answered by KadeJM on September 25, 2015 at 01:13 PM

    You are certainly more than welcome to do that if you so desire.

    If you are going to proceed with the sandbox mode testing make sure you set it to "enabled" inside your jotform account to allow it to function correctly for that.