What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm is a web based application. You need to use your browser and go to our website in order to work on your forms. It also means that this is not installed on your computer.
Are you saying you that JotForm is installed on your computer? Is that the licensed version that you purchased? Please check this page about the licensed version: http://www.interlogy.com/products/jotform/
Let us know if you need more clarifications. Thank you.