What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why deleted submissions still appear as active in the google spreadsheet, it should be tagged as deleted

    Asked by sudsport on September 25, 2015 at 09:12 AM
    Why deleted submissions still appear as active in the google spreadsheet, it should be tagged as deleted.
    google spreadsheet deleted submissions
  • Profile Image
    JotForm Support

    Answered by Welvin on September 25, 2015 at 09:40 AM

    Unfortunately, automatically removing the deleted submissions in the spreadsheet is currently not possible. You will have to do both in submissions page and in the google spreadsheet. For now, only edits are automatically synced up.

    I have now forwarded this thread to our developers as a feature request. We can't promise any timeframe for this, but if there are updates, you should know it via this thread.

    Thanks

  • Profile Image

    Answered by sudsport on September 30, 2015 at 05:13 AM

    Hi Welvin,

    I am not asking for corresponding removal on the Google Spreadsheet bu a specific flag (an extra column) stating "deleted" or "removed" but the line is still present in the spreadsheet hence we keep full traceability and capability to maintain coherence between Jotform and Spreadsheet.

    Without this full coherence, the feature is almost useless.

    Regards,

    Georges

  • Profile Image
    JotForm Support

    Answered by Welvin on September 30, 2015 at 10:13 AM

    Hi Georges,

    I have updated the ticket. Unfortunately, you can only do it manually for now. Either remove or do the tagging manually. But note that we do not recommend doing any modifications in the spreadsheet file as well as in the form while the integration is connected. Doing so might break the integration. If you want to add a note or something, please do it on a separate sheet.

    Thanks