All my forms have vanished

  • dinomew
    Asked on September 25, 2015 at 3:24 PM

    Hi,

    I was under the impression that my account was up to date, but suddenly, the forms I've been using on our website have vanished. Can you advise me as to the problem?

     

     

    Jotform Thread 670524 Screenshot
  • KadeJM
    Replied on September 25, 2015 at 3:34 PM

    I see that you have a case of missing forms so I checked your account and found that you have 4 that are currently in your trashcan.

    Can you please check and see if those are the forms you are missing? 

    You can select them then click "Restore" to place them back into your My Forms page.

    If those are not them or you are missing more than that then please let us know.

    All my forms have vanished Image 1 Screenshot 20

  • dinomew
    Replied on September 25, 2015 at 4:47 PM
    Wow, thanks for the fast response! Those are the forms that I was missing. I have no idea how they got into the trash, but Im glad they were so easily restored.
    Cheers,
    --
    Bill DiNome
    UNCW Student Media coordinator
    4855 Price Dr., FUU 1049
    Wilmington, NC 28403-5624
    T: (910) 962-7138
    www.uncw.edu/studentmedia
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    ...
  • jonathan
    Replied on September 25, 2015 at 4:55 PM

    We're glad to know all is good now. On behalf of my colleague you are quite welcome. =)

    Feel free to contact us again anytime should you require further assistance.

     

    Cheers