What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All my forms have vanished

    Asked by dinomew on September 25, 2015 at 03:24 PM


    I was under the impression that my account was up to date, but suddenly, the forms I've been using on our website have vanished. Can you advise me as to the problem?



    Page URL:

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    Answered by KadeJM on September 25, 2015 at 03:34 PM

    I see that you have a case of missing forms so I checked your account and found that you have 4 that are currently in your trashcan.

    Can you please check and see if those are the forms you are missing? 

    You can select them then click "Restore" to place them back into your My Forms page.

    If those are not them or you are missing more than that then please let us know.

  • Profile Image

    Answered by dinomew on September 25, 2015 at 04:47 PM
    Wow, thanks for the fast response! Those are the forms that I was missing. I have no idea how they got into the trash, but Im glad they were so easily restored.
    Bill DiNome
    UNCW Student Media coordinator
    4855 Price Dr., FUU 1049
    Wilmington, NC 28403-5624
    T: (910) 962-7138
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    JotForm Support

    Answered by jonathan on September 25, 2015 at 04:55 PM

    We're glad to know all is good now. On behalf of my colleague you are quite welcome. =)

    Feel free to contact us again anytime should you require further assistance.