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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can I pay to have my form fixed?

    Asked by Alistair Durie on September 25, 2015 at 03:52 PM

    I'm messing around with our form settings and the CSS and I can't get the form to look the way I want it!

    Can I pay Jotform to fix it for us?  Do you or someone offer this service?


    I'm just trying to increase the width of the whole form and the widget so that the names of the items are on one line -- none of the settings change anything!







    Page URL:

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    Answered by Ben on September 25, 2015 at 04:10 PM

    Based on what you have mentioned above and when looking at your form, I do believe that you wanted to set the Matrix to have the labels on the left in one row, instead of having it in two.

    Now first, I would like to say that there is no need to make a payment, we are happy to assist with the layout.

    Now, to fix it up, you should simply add this code to your form:

    th.form-matrix-row-headers {
        width: 150px;

    You should do it by following the steps here: Inject Custom CSS Codes

    Just add that CSS after all the other code in your form's custom CSS field.

    This is how it will look:

    Do let us know if you happen to have any further difficulties or need any assistance and we would be happy to assist with the same :)

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    Answered by elysiancoffee on September 25, 2015 at 11:49 PM

    this worked perfect!  thank you!!

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    Answered by elysiancoffee on September 26, 2015 at 12:47 AM

    this worked fantastic! thank you!
    Alistair Durie | Elysian Coffee Roasters | 604 839 1210