- KitarielAsked on September 25, 2015 at 07:47 PM
I have tried to open the designer to create my own theme and all it does sit on the loading screen with the logo flashing. It wont load or open.
- JotForm SupportjonathanAnswered on September 25, 2015 at 08:40 PM
I currently could not reproduce this issue though. No other users have reported similar problem so far as of today also.
It is possible that it was just a temporary hiccup due to network/internet connection lag.
Can you please retry again? Try also with other browser, like Chrome or Firefox.
I already test on my end using your form http://www.jotform.co/form/52672556055863 and the Form Designer loads just fine.
Hope this help. Let us know if the issue remains.