What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We were told that by following a link we could get more submissions per month by following JotForm on twitter or facebook. true or not?

    Asked by pconcus on September 25, 2015 at 10:26 PM

    A pop-up offered a link to twitter or facebook and so many free submissions per month if we would follow JotForm or recommend it.  Since we need only a few more submissions per month, we did this.  Now I  am getting notices our 100 is about up, but we should have about 160 according to our tally.  Do these add-ons count?

    Submissions JotForm get more
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    Answered by Paul  on September 26, 2015 at 12:01 AM

    It should be credited to your JotForm account. 

    Go to your account settings & click Get More.

    The credits will then be reflected (in detail) on your Usage page.

     

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    JotForm Support

    Answered by Boris on September 26, 2015 at 09:53 AM

    As our user Paul explained, yes, the additional bonus submissions for liking us on Facebook or Twitter do count. However, I do not see any of them activated in your account.

    You can access your Get More panel by clicking on the person-shaped icon in the top right corner of your screen > Account > Get More tab, and selecting one of the options for bonus submissions:

    I hope this helps.