What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I ensure the JotForm only appears after certain product checkouts?Asked by twothreebricks on September 26, 2015 at 04:54 AM
Here's my scenario: I run a business on Shopify dealing with TWO types of product verticals - original artwork (Prints) and customised portraits (Caricatures).
After a customer purchases a Caricature from us, I'd like for a JotForm to appear such that they can upload a photo of themselves, as well as details on the props and requests they have. However, if they purchase a print, I'd not want this JotForm to appear.
Have contacted Shopify staff, but they've been unable to help me with this issue. Would love to get some help on this! Here's the form btw for better context: https://secure.jotform.me/twothreebricks/CustomisedPortraits
If I understand you correctly. You would like to embed your form, but only show when users select a particular option. If I am mistaken please let us know so we may a better help.
If you can send us the link your your shopify page, we maybe a better help.