What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do I need to pay a monthly fee right when using my form or only when customers are using my form?

    Asked by LWMCCC on September 26, 2015 at 06:44 AM
    I want to create a form now that includes selling t-shirts and using paypal, Do I pay monthly fee now or only when I use the form with customers?
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    JotForm Support

    Answered by Welvin on September 26, 2015 at 01:30 PM

    It's up to you to upgrade your account or not. Free accounts are limited to monthly 100 regular submissions, 10 SSL or secure submissions and 10 payment submissions. Plus 100MB of File Storage.

    Since your form will involve a payment, you will only receive up to 10 submissions per month. If you need more than this, you may consider upgrading your account to our next plan. Please see our pricing page for comparison:


    For PayPal payment forms, please check this guide: http://www.jotform.com/help/50-PayPal-Forms