What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Access and edit uploaded pdf form

    Asked by dezertguy on September 26, 2015 at 11:53 AM

    A form I imported shows up in my list, but I can't do anything with it other than download.  Is there a way to make it active?

    pdf form
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    JotForm Support

    Answered by EltonCris on September 26, 2015 at 07:17 PM

    When you import a PDF form with Jotform, it will only output as a fillable PDF not an editable web form but you can actually download the fillable PDF and use it to collect submissions. :)

    If you want it to be a web form, you have to create the form from scratch or you can find forms with similar template on the form templates page http://www.jotform.com/form-templates/. This will save you some time. If we can be of further assistance, let us know.

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    Answered by dezertguy on September 27, 2015 at 11:47 AM
    Uploading and downloading is not my concern … since I uploaded it myself in the first place. What I want to know is the URL for the form so I can refer to it in emails and websites without having to upload the form over and over. Every form I created on JotForm has a direct URL. Just wondering. Thanks.

    Greg Eberly


    www.spoodles.org

    ...
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    JotForm Support

    Answered by EltonCris on September 27, 2015 at 06:58 PM

    Hi Greg,

    Thanks for your reply. Unfortunately, like I've mentioned, the uploaded PDF is not a web form. It will remain as a fillable PDF form when you upload it to Jotform. Therefore, you can't take it's form URL because it does not contain any fields unless you will download the PDF back and use it to collect submissions.

    Hope this clarifies a bit. Thank you!

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    Answered by dezertguy on September 29, 2015 at 11:47 AM
    Thanks for your response. I guess I just don’t get this … as much as you’ve tried to clarify. Why would I even bother to upload a form I created on my desktop if I just have to download it again? Guess I’ve learned a lesson here … create any future forms thru JF and forget uploading/downloading my own pdf creations. If I want to email a form I created locally, I’ll just have to attach it and forget JF in this regard. I’m not techie enough to understand this whole thing, but thank you for trying to explain.

    Greg Eberly


    www.spoodles.org

    ...
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    JotForm Support

    Answered by BJoanna on September 29, 2015 at 01:04 PM

    When you upload PDF form to JotForm and then download same form and share it with your users, when your users submit the form you will be able to view your submission on JotForm. 

    However like my colleague mentioned Fillable PDF form is not web form and if you want to have URL of your form or embed your form to website you need to create the form from scratch in our Form Builder. 

    Feel free to contact us if you have any other questions. 

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    Answered by dezertguy on September 29, 2015 at 02:47 PM
    That answers my questions … I think. :) Will go back to creating all forms on JF.

    Greg Eberly


    www.spoodles.org

    ...
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    JotForm Support

    Answered by jonathan on September 29, 2015 at 03:30 PM

    Hi Greg,

    Thank you for the confirmation that all is clear now. 

    Don't hesitate to contact us again anytime should you require further assistance on JotForm.

     

    Cheers